The agency responsible for issuing licenses to those who perform any aeronautical function in the country keeps files of pilots with some "omissions" such as lack of certificates of fitness, flight hours, theoretical courses and psychophysiological fitness.

It is the National Administration of Civil Aviation (ANAC), whose work was discussed by the General Audit Office (AGN) in a research approved this year on data for the period January 2012-December 2013.

Also on the pilots, the report notes that there is a "delay in the process of digitizing the record of flight hours." It is not a minor detail: the so-called Book of Flight is just a kind of record of aviation training, data which, according to regulatory compliance, should be included.

Moreover, the audit noted that "visual flight aeronautical charts are outdated, and they are behind on the communication systems and statistics."

Similarly, if a passenger or reader cares about these data, it is necessary to clarify that there is much to do. It is that in the work of the AGN the "absence of a procedure for the receipt and processing of complaints and recommendations of users and the absence of a registration system that allows tracking" was verified.

Moreover, "the claims made by telephone are not detailed in any record" say the technicians and complete that, in the case of the complaints received by mail, "only an informal record was established".

Controls, Workshops and Tracks

Another of the powers of the ANAC is to regulate and enable both air traffic and aerodromes in the country (for details, click Download Report).

Therefore, the body makes (or should make) controls both routine and random. 

In that sense, the audit noted that "the system of registration and monitoring of routine inspections, in May 2014, was out of service, making it impossible for statistics and registration."

And, with regard to surprise inspections, "they noted drawbacks, since some units have forbidden entry to the ANAC inspectors," completed the report.

Moreover, the Audit visited workshops had also been authorized by the body concerned, and there are no irregularities, such as a mechanic working Austral "without the existing psychophysical certificate or corresponding authorization".

Also, in a workshop of the company Just Fligh, researchers found "an inspector who has no training in the aircraft C-560, or an evaluation of performance." And in a hangar Sol Airlines had two mechanics without license, two others who were not even registered in the ANAC and a fifth who worked in a different category to which the permission was enabled for.

As if something else was missing, the AGN said: "The ANAC has not conducted comprehensive audits in the air traffic control area during the period under review," and the absence of an annual inspection plan pavement management (design also "found, construction and maintenance of all airport or heliport), no concession in airports and lack of specialized personnel in the field (cartographer, surveyors etc.)."