"The Single Registry of Beneficiaries of Social Programs does not have a budgetary reflection", detected the General Audit of the City of Buenos Aires (AGCBA, for its acronym in Spanish). The Watchdog, which evaluated 2014, added that "the lack of budget appropriations makes it impossible to contrast accounting information with budget", which should have been obtained from SIGAF if the audited sector had its own budget. This makes it difficult to know how the administration of economic resources was.
The RUB was created in 2001 "in order to be a single registry for the identification of those receiving subsidies or participating in programs and other instances of direct assistance from the State of Buenos Aires, with the objective of providing strategic information in decision-making."
The information collected through the RUB questionnaire, in theory, "not only allows information from the aspirant to benefit but also includes all members of the family group". It is a tool that, on the one hand, "analyzes the living conditions and vulnerability of people" and, on the other hand, "generates valid, reliable statistical information and indicators for monitoring the social situation of the population assisted in the City."
What it does not allow, according to the AGCBA, despite being one of the objectives of its creation, is to integrate all the programs implemented by the Ministry of Social Development." Until 2014, year evaluated, "only the socio-demographic and housing information of the households that are or aspire to be beneficiaries of a program", such as Training and Inclusion for work, care for families in Situation of Street and the program City Citizenship.
How Does the Circuit of the Registry Work?
The RUB, which provides the report approved in 2016, "does not work on the basis of annual planning but is based on demand from the other programs of the Ministry of Social Development." The surveys are requested through mails with the intermediary of the Operative Management of Strategic Management of Social Policies.
Once they are received, "a bases cleaning process begins, which consists in making a filter that eliminates requests from beneficiaries who, for example, have been recently visited."
As soon as the cases to be visited are defined, a "geo-referencing is carried out where the addresses to be visited are identified according to their location". Both processes "take approximately 5 to 10 days.”
As the auditors noted, "the average between the request and the date of resolution of the visit is 52 days." For its part, "the average number of days from the date of application until the effective response to the program is 58."
Given this data, it is concluded that once the RUB tab is finished, it is not immediately sent to the program but "has an average delay of one week."
The AGCBA found that "there the rules of procedure for debugging declarations and documents of the RUB that have exceeded the terms of custody and pending."
There are situations where the recorder is not taken care of in the dwelling. In these cases, "at least two more visits must be made, on different days and times". If the person cannot be found, the questionnaire is classified as "absent". But, after this instance, and in order to consider it closed, we must make three more visits.
In this regard, the audit report notes that "in the 20% of the absent cases, the three subsequent visits that corresponded were not made."
Regarding the staff, the AGCBA stated that "the amount of human resources hired (43%) is very high compared to the total". It also observed "dispersion in the productivity of registrars" since "while half of them made more than 100 visits per month, the rest did less than 50 questionnaires."