According to a report from the General Audit Office (AGN, for its acronym in Spanish), "the lack of coordination" of the two production systems of IDs, one of the National Registry of Persons (RENAPER) and the other from the Interior Ministry "causes duplication of data" and affects its "reliability."

The latest system is called Zero Debt; it was developed by the Ministry of Interior and began in 2008, in order to streamline procedures of the ID through a "fully digital" process.

The report, adopted this year on data from April and August 2009, argues that "the systems were not integrated or linked in data and procedures –in the RENAPER- it was recorded on a base that has no connection with the Zero Debt managing system."

"The errors -indicated- produce identification problems with the citizens," said the AGN and added that "the information entered is unrelated to the ID issued."

The report also says that while "2,000 deaths occur daily" and, therefore, there should be the same amount of transactions of this nature, "there is no formal procedure established that sets an appropriate frequency for updating the Debt Zero system in the RENAPER.”

Moreover, the auditors conducted an analysis of the base and query system Debt Zero, and found cases where "the name, last name and date of birth that appeared in the system did not coincide with those in the record digitized" as well as "people who had been dead for over 10 years who were not discharged from the system."

Information Technology (IT)
The report explains that RENAPER Income Division, which is responsible for receiving the paperwork from around the country to generate documentation, makes "the most procedures (reception, verification and classification) manually, recording everything in notebooks." 

The AGN concludes that this approach "is insufficient to ensure the integrity of the booklets -documents- blank, leaving the possibility of their misuse."

The report noted that "the Internal RENAPER Audit Unit did not audit the IT and had no plans to do so in 2009." Finally, it says that "the IT area must obtain a separate opinion, looking for an audit to assess the developed information technology solution developed before installation."